Please find Marketing Test in the followings: get started and measure your marketing potential. Simply read questions and mark the answers as true, false, or don't know: this will make you discover more about your marketing knowledge level.
Customer retention and customer satisfaction are about the same meaning. (Do you habitually monitor the level of your customers’ satisfaction and retention? Are you aware of their driving factors?)
Asking customers what is really important, is key to perform optimal market surveys. (Are you aware of the psychological and behavioural aspects laying behind market surveys?)